Terms of Service
This Terms of Use Agreement (this “Agreement”) govern your access to and use of the platform as made available through the interface/screen available on the widget/application/website/ platform/mobile application called ‘CRX’ (collectively the “Platform”) managed and operated by CRX Digital Asset Services (hereinafter referred as “Us” / “We”/ “CRX”) for general browsing or availing any Services available on the Platform.
As a user (“User”/ “You” which shall mean and include any natural person who has registered, agreed to use or has accessed or is visiting the Platform), You understand that CRX through the Platform facilitates the interaction between its Users to buy and sell cryptocurrencies (hereinafter referred to as “Digital Assets” or “Crypto” or “Crypto Assets” or “Coins” or “Tokens” or “Virtual Currency” or “Virtual Digital Asset” or “VDA”) on the Platform.
User Representations and Warranties
You represent and warrant that You: are at least 18 (eighteen) years old; are competent to form a binding contract; have not previously been suspended or your use of the Platform or any part thereof has not been restricted due to any breach or perceived breach by CRX; are not currently the subject of any Sanctions, or located, organized or resident in a Designated Jurisdiction; have complied in all material respects with all applicable laws relating to Sanctions, anti-terrorism, anti-corruption and anti-money laundering.
Platform Services
The Platform is an online Crypto Asset platform that provides cryptocurrency trading services, KYC verification, portfolio management, recurring payment features, referral programs, and payment processing through UPI and other methods. CRX acts as a service provider, facilitator of User transactions, and technology provider without taking custody of digital assets.
User Liability and Risk Assumption
You acknowledge and agree that: (a) You bear full responsibility for all market volatility losses and investment decisions related to cryptocurrency trading; (b) You assume all risks associated with cryptocurrency market fluctuations, regulatory changes, and technological vulnerabilities; (c) You are solely responsible for the security of your account, passwords, and access credentials; (d) You bear full responsibility for compliance with all applicable laws and regulations in your jurisdiction; (e) You assume all financial risks and potential losses from your use of the Platform.
Platform Liability Limitations
CRX disclaims all liability and You agree that CRX shall not be responsible for: (a) losses incurred due to market volatility, actions of digital asset creators, or exploits, hacks, or vulnerabilities; (b) technical or manual errors, downtime, unfulfilled orders, or Platform unavailability; (c) actions or failures of third-party service providers including KYC verification services, payment processors, or other external services; (d) inaccuracies in portfolio data, transaction information, or Platform analytics; (e) any losses or damages resulting from Platform corrections or restorations.
KYC and Third-Party Services
The Platform utilizes third-party KYC verification services and payment processors. You acknowledge that: (a) CRX is not responsible for the actions, data handling, or failures of third-party KYC providers; (b) You consent to sharing your personal information with third-party service providers as necessary for Platform operations; (c) CRX disclaims all liability for third-party service failures, data breaches, or processing errors; (d) You are responsible for providing accurate information to third-party services.
Recurring Payments and Automated Transactions
For recurring payment features: (a) You are fully responsible for authorizing automated transactions and managing payment methods; (b) You bear all responsibility for transaction outcomes, including failed or delayed payments; (c) CRX is not liable for automated transaction failures or unauthorized charges; (d) You must monitor and manage your recurring payment settings and bear responsibility for any resulting transactions.
Fees and Charges
You acknowledge and agree to pay: (a) Platform fees ranging from 0.1% to 1% based on transaction amounts; (b) Tax Deducted at Source (TDS) of 1% on all sell transactions as required by law; (c) All applicable taxes, fees, and charges related to your use of the Platform. All fees and charges are non-refundable and final upon transaction completion.
Portfolio and Data Accuracy
CRX provides portfolio management and transaction data for informational purposes only. You acknowledge that: (a) CRX does not guarantee the accuracy, completeness, or timeliness of any data provided; (b) You are responsible for verifying all transaction data and portfolio information; (c) CRX is not liable for investment decisions based on Platform data; (d) You should not rely solely on Platform data for financial decisions.
Referral Programs
Participation in referral programs is subject to: (a) Program terms and conditions that may be modified at CRX's discretion; (b) Verification of referral eligibility and compliance with program rules; (c) CRX's right to modify, suspend, or terminate referral programs at any time; (d) Your responsibility to comply with all applicable laws regarding referral rewards.
Limitation of Liability
In no event shall CRX's total liability to You exceed the total amount of fees paid by You to CRX in the twelve (12) months preceding the claim. CRX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Dispute Resolution and Arbitration
Any disputes arising from this Agreement shall be resolved through binding arbitration in accordance with the rules of the jurisdiction where CRX is incorporated. You waive any right to participate in class action lawsuits or class-wide arbitration. All claims must be brought within one (1) year of the cause of action arising or be forever barred.
Regulatory Compliance and User Cooperation
You agree to: (a) Comply with all applicable laws and regulations in your jurisdiction; (b) Cooperate with any regulatory investigations or inquiries; (c) Provide accurate information and documentation as requested by CRX or regulatory authorities; (d) Indemnify CRX against any losses arising from your non-compliance with applicable laws or regulations.
Platform Modifications and Termination
CRX reserves the right to: (a) Modify, suspend, or terminate the Platform or any services at any time without prior notice; (b) Update these Terms of Service at any time, with changes becoming effective upon posting; (c) Terminate your access to the Platform for any reason, including suspected violations of these terms; (d) Retain transaction records and user data as required by law.
Contact Information
If you have any queries regarding our policies please contact us via e-mail at support@crx.ie